There’s an approach to technology, software, engineering, product that calls for lots of little bits of utility to be joined loosely together to make something ‘a better whole’.
You’re eventually going to see the cracks in the facade.
Governance is something that gets exaggerated. By organisations, consultancies, design agencies. You name it.
Most of the time value at a distance is very subjective.
change organisations process
Taking a service oriented view vs an outcome oriented view of the world.
service-design outcomes organisations
The tension when approaching change within organisations. Or any kind of change for that matter.
It might sound like an oxymoron, but ‘slow agile’ is a term I’ve landed on when trying to explain a concept we’re faced with often at FutureGov.